We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a flexible return policy. We accept returns within 30 days of delivery for most items in their original condition.
To be eligible for a return, your item must meet the following criteria:
- Items must be returned within 30 days of delivery
- Products must be unused and in original packaging
- Items must be in the same condition as when you received them
- All tags and labels must be attached
- Proof of purchase is required
Follow these simple steps to initiate a return:
- Log into your account and go to Order History
- Find the order containing the item you wish to return
- Click "Return Item" and fill out the return form
- Ship the item back to us using the provided label
- Wait for confirmation of receipt and refund processing
Once we receive your return, we will inspect the item and notify you of the status of your refund. If approved, your refund will be processed within 5-7 business days and credited to your original payment method. Please note that shipping fees are non-refundable unless the item is defective or we made an error.
Customers are responsible for return shipping costs unless:
- The item is defective or damaged upon arrival
- We made an error in your order
- The item is not as described
We recommend using a trackable shipping service for your protection.
If you have any questions about our return policy, please contact us.